Service Engineer – Medical Equipment -Raipur

1 - 5 Years

Job Description

  • Regular Servicing of Equipment as per registered complaints.
  • Attend service calls regularly.
  • Promote generation of additional spare orders & services of the company.
  • Preventive maintenance and calibration of medical equipment.
  • Liaising with coordinator ensuring about the customer details.
  • Troubleshooting and correcting malfunctions of medical equipment.
  • Co-ordinate to arrange for replacement items, if any within warranty period.
  • To Analyse complaints and take quick actions to resolve them.
  • Address customer enquiries timely, resolve issues and obtain customer feedbacks proactively.
  • Ensure customer service effectiveness through interdepartmental coordination.
  • Submit Invoices for the service charges and ensure the collection of payment with in stipulated time.
  • Prepare and submit detailed visit report after every site visit.
  • Ability to handle customer professionally during all interfaces, be able to work quickly under pressure
  • without supervision, be physically fit and understand appropriate lifting techniques.
  • Products:- Dental equipments

Salary: INR 1,00,000 - 3,25,000 P.A.

Industry:Medical Devices / Equipments

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician


Desired Candidate Profile

Please refer to the Job description above


UG:BCA - Computers, B.Sc - Any Specialization, B.Tech/B.E. - Any Specialization, Diploma - Any Specialization

Company Profile

Unicorn Denmart Limited

Company:- UNICORN DenMart Ltd. – is a 25years old progressive group, recognized as the pioneer and well established name in Indian market place offers widest range of International Dental Equipments with global standards.A brand offering world's best dental care products and services in India & SAARC region. UDL takes to its credit a PAN INDIA presence with a modernistic and fully equipped corporate office strategically located in the capital. With a strong Sales and Service support to serve the clients far and wide, UDL with its equipped and qualified team has become a strong force to reckon with.
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Recruiter Name:HR Team

Contact Company:Unicorn Denmart Limited